Practice Policies

Good Faith Estimate

As of January 1, 2022, under Section 2799B-6 of the Public Health Service Act, if you’re uninsured or you pay for health care yourself (meaning you do not submit claims to your health insurance carrier), you have the right to receive an estimate of expected charges before you receive services. This is called a “Good Faith Estimate.”

Renew Relational Therapy is a private-pay, out-of-network practice and does not bill insurance directly. You will receive a Good Faith Estimate when services are scheduled, or at any time you request one. It will include expected charges for the primary service you’re receiving and any other items or services provided as part of the same scheduled care.

Please see the fees for each service in the chart below. The following services are not included in the session rates and may carry separate charges:

• Late Cancellation / No Show
• Medical Record Request / Treatment Summary
• Court-Related Services / Subpoenas
• School-Related Services / Consultations

Payment is accepted by credit card, cash, or check. If your insurance plan includes out-of-network mental health benefits, a superbill can be provided upon request for you to submit for possible reimbursement.

Learn more about the No Surprises Act here.

Supervision Disclosure

Jonathan Edwards is a Licensed Marriage and Family Therapist Associate (LMFT-Associate), Texas License #204892, and practices under the clinical supervision of Dr. Jennifer Kendell, LMFT-S, License #203322.

Business Concerns

If you believe you have been a victim of fraudulent business practices in the State of Texas, please contact the Office of the Attorney General to file a consumer complaint.

Click here to learn more about your consumer rights.
File a consumer complaint

License Concerns

Licensed marriage and family therapists in Texas are required to follow the rules and ethical standards set by the Texas Behavioral Health Executive Council (BHEC) and the Texas State Board of Examiners of Marriage and Family Therapists. If you believe a clinician has violated their code of ethics or the scope of their license, please contact the licensing board. Click here to view the Texas rules for marriage and family therapists (22 Texas Administrative Code, Chapter 801).

Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300, Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free line: (800) 821-3205
https://bhec.texas.gov/contact-us/

Record Requests

Texas rules require us to keep client records for at least seven years after services end, or five years after a minor client turns 18, whichever is longer. To request your records, please call or email Jonathan directly. Administrative charges may apply.

For more information, call 817.400.0731 or email renewrelationaltherapy@gmail.com.